My Life ........

Post by **Taurec** » Sat Jan 06, 2007 11:17 am

I feel the pain ...

http://www.liveleak.com/view?i=7f30f2b534&o=1

Chief Petty Officer Klerk · Sat Jan 06, 2007 11:22 am

ZyreX · Post by **ZyreX** » Sat Jan 06, 2007 1:13 pm

BWHAHAHAHAHAAAA!!!!!!!!!!!!!!!1111

that was a real good one!! really reflects the reality of the IT department...

at the company where I worked, everyone hated the IT department even though we did everything to have everything working all the time...
soo I feel his pain too

HELLFIRE · Post by **HELLFIRE** » Sun Jan 07, 2007 8:19 am

...the life in the IT lane: overworked, underappreciated, and the butt of
everyone's rage when 'it just doesn't work'

...and how appropos the clip crashed my machine just when I'm viewing
the last part of the clip

Regards

Circle · Post by **Circle** » Sun Jan 07, 2007 8:21 am

Haha, should've know it's a commercial.

pilot03 · Post by **pilot03** » Tue Jan 16, 2007 4:22 am

I have a new respect for the IT dept now. Rest in peace my poor defragged companion.

Post by **Taurec** » Tue Jan 16, 2007 10:02 pm

I have to deal with moron customers too....

JelliCelli · Post by **JelliCelli** » Wed Jan 17, 2007 2:54 am

LOL I love how they're pretending to be in slow motion!

This is genius.

HELLFIRE · Post by **HELLFIRE** » Thu Jan 18, 2007 12:15 am

@Tau
You're not the only one... couple memorable jokers this weekend: one wanted
a quote, unquote basic system... of course with 250GB of memory. Umm, riiiiiight.
If you do find one for under $500, you're probably buying the BASIC part...

Another one needed 64MB PC100 RAM cuz he wants to speed up
his system, and of course he gives the obligatory 'I drove all the way across
town, so you d**n well better have it' spiel... If Windows XP was part of the
'speed-up' reason, I have no sympathy for the bastard.

#3 was bitching about a router he bought from us that blew up. Now, our
policy CLEARLY states no refunds, only credit or exchange. I don't
have any brand-name routers in stock, and even if I did I wouldn't put odds
on whether they'd last or not anyways... 'specially knowing the ways people
use (and blatantly) abuse their electronics these days.

Regards

Post by **Taurec** » Thu Jan 18, 2007 5:27 pm

Customer Service Call

This is actual Dialogue of a former WordPerfect Customer Support employee.

"Ridge Hall computer assistance; may I help you?"

"Yes, well, I'm having trouble with WordPerfect."

"What sort of trouble?"

"Well, I was just typing along, and all of a sudden the words went away."

"Went away?"

"They disappeared."

"Hmm. So what does your screen look like now?"

"Nothing."

"Nothing?"

"It's blank, it won't accept anything when I type."

"Are you still in WordPerfect, or did you get out?"

"How do I tell?"

"Can you see the C: prompt on the screen?"

"What's a sea-prompt?"

"Never mind, can you move your cursor around the screen?"

"There isn't any cursor: I told you, it won't accept anything I type."

"Does your monitor have a power indicator?"

"What's a monitor?"

"It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"

"I don't know."

"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"

"Yes, I think so."

"Great. Follow the cord to the plug, and tell me if it's plugged into the wall."

"Yes, it is."

"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"

"No."

"Well, there are. I need you to look back there again and find the other cable."

"Okay, here it is."

"Follow it for me, and tell me if it's plugged securely into the back of your computer."

"I can't reach."

"Uh huh. Well, can you see if it is?"

"No."

"Even if you maybe put your knee on something and lean way over?"

"Oh, it's not because I don't have the right angle - it's because it's dark."

"Dark?"

"Yes, the office light is off, and the only light I have is coming in from the window."

"Well, turn on the office light then."

"I can't."

"No? Why not?"

"Because there's a power failure."

"A power... A power failure? Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"

"Well, yes, I keep them in the closet."

"Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."

"Really? Is it that bad?"

"Yes, I'm afraid it is."

"Well, all right then, I suppose. What do I tell them?"

"Tell them you're too stupid to own a computer."

Note: I don't actually know if this is real or not, but funny as hell (and oh-so-true) either way

I had a user that was able to connect his monitor to the serial port on his computer..

shim · Post by **shim** » Thu Jan 18, 2007 8:35 pm

musta been a while ago with the old EGA plug there Tau

Post by **Taurec** » Thu Jan 18, 2007 8:36 pm

it was a VGA DB15 plug ... Don't ask me how .. but he managed to do it ..

HELLFIRE · Post by **HELLFIRE** » Fri Jan 19, 2007 12:23 am

My version of that call has the tech guy liberally using the f-word while telling
the customer to return the machine and getting fired for it. Not that I'd've
blamed him for his response...

Did this customer even get any sort of output on his screen Tau?

Try a customer with a destroyed VGA plug (both the gfx card AND the
monitor plug) cuz the person was too stupid to realize to REMOVE the plug,
they had to UNSCREW it first. Looked like they'd taken a crowbar and
beat the hell out of it to get it off

Regards